Welcome to Stanford Le Hope Airport Solution!

At Stanford Le Hope Airport Solution, we prioritize your privacy and are dedicated to safeguarding the confidentiality of all personal information you share with us. We comply with the EU General Data Protection Regulation (GDPR) and the UK Data Protection Act

Privacy Policy Overview

This Privacy Policy outlines why and how we collect and utilize your personal data. Personal data refers to any information related to an identified or identifiable individual.

about us

Stanford Le Hope Airport Solution specializes in offering reliable and accessible taxi and minibus services, including airport transfers and long-distance journeys. We strive to provide a seamless travel experience while ensuring the safety and privacy of our customers.

When and What Type of Information We Collect

We collect personal data in two primary ways: directly and indirectly.

• Directly: Personal data is directly provided by you when you book a service through our website. This may include:

• Your name

• Contact details (such as phone number and email address)

• Pickup and drop-off locations

• Flight numbers (if applicable)

• Requests for additional services (like a baby seat or meet and greet)

• Indirectly: We also collect data through third-party services that enhance our website functionality and marketing efforts, such as:

• Google Analytics (website usage information)

• Google Ads (advertising-related data)

To respect your privacy, we do not collect personal data through in-vehicle cameras during your journey.

Categories of Personal Data Collected

The personal data we may collect includes:

• Contact Information: such as your name, email, and phone number.

• Travel Information: like pickup and drop-off locations and flight numbers.

• Additional Services Information: for requests such as baby seats or meet-and-greet services.

We only use your personal data with your consent or as needed to:

• Fulfill your booking and provide our services

• Comply with legal obligations

• Improve our website and marketing strategies using anonymized data

We never sell or share your personal data with third parties for their independent use.

Cookies

Cookies are small data files stored on your device by your web browser when visiting our website. They are essential for enhancing your browsing experience and ensuring that our services operate effectively. Although we recommend keeping cookies enabled for optimal website performance, you can disable them in your browser settings.

We use different types of cookies:

1. Essential Cookies: These are necessary for the website's core functionalities, like secure login and accessing support or live chat pages.

2. Analytic Cookies: These cookies gather anonymous data about how visitors interact with our website, which helps us improve the user experience.

3. Functionality Cookies: These remember your preferences (like login details, language, and region settings) to personalize your experience.

4. Traffic & Demographic Cookies: These collect non-identifiable information about your visit, such as device type and IP address, to understand website usage patterns. We do not share this data with third parties.

Marketing

We may use your contact information for marketing purposes. You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

Security

We employ technical and organizational measures to protect your data against unauthorized access, use, or disclosure. Our security protocols are reviewed regularly to maintain data safety.

Disclosure of Information

We may share your personal data with third-party service providers to help operate our business (e.g., website hosting and payment processing). We ensure strict contractual obligations to protect your data are in place. Any data shared for marketing purposes is anonymized and cannot be used to personally identify you.

Data Retention

Your personal data will be retained only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.

Your Rights

You have rights concerning your personal data, including:

• Accessing your data

• Correcting inaccurate data

• Objecting to data processing for marketing

• Withdrawing your consent

• Requesting data deletion (under certain circumstances)

• Restricting data processing

To exercise these rights, please contact us at: [info@stanfordlehopeairportsolution.co.uk]

Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of these other sites.

Data Breach Notification Procedures

In the event of a data breach, we will take appropriate steps to minimize the impact and promptly notify affected individuals. The notification will include details about the breach and guidance on protecting your information.

Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal data from children under this age. If you believe your child has provided us with personal information, please contact us, and we will take steps to remove the data.

Data Controller and Contact Information

For any questions or concerns about this Privacy Policy or your data, please contact:

Stanford Le Hope Airport Solution
The Old Rectory, Mucking Wharf Rd, Stanford-le-Hope SS17 0RN, United Kingdom
info@stanfordlehopeairportsolution.co.uk
Last Modified: August 23, 2024